{"id":1490,"date":"2026-02-25T18:51:29","date_gmt":"2026-02-25T17:51:29","guid":{"rendered":"https:\/\/www.royalpeptides.eu\/reklamacny-poriadok"},"modified":"2026-03-05T09:08:46","modified_gmt":"2026-03-05T08:08:46","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/www.royalpeptides.eu\/cs\/reklamacni-rad","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"\t\t
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Reklama\u010dn\u00ed \u0159\u00e1d<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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REKLAMA\u010cN\u00cd \u0158\u00c1D<\/strong><\/p>

  1. \u00davodn\u00ed ustanoven\u00ed<\/strong><\/li><\/ol>

    Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje postup p\u0159i vy\u0159izov\u00e1n\u00ed reklamac\u00ed zbo\u017e\u00ed zakoupen\u00e9ho prost\u0159ednictv\u00edm e-shopu spole\u010dnosti Barbarea s.r.o., se s\u00eddlem Drot\u00e1rska cesta 1, 821 01 Bratislava, Slovensko, I\u010cO: 36271238, v souladu s platnou legislativou Slovensk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 250\/2007 Z.z. o ochran\u011b spot\u0159ebitele a p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku.<\/p>

    1. Obecn\u00e9 informace<\/strong><\/li><\/ol>
      1. Prod\u00e1vaj\u00edc\u00ed:<\/strong>
        Barbarea s.r.o.
        Drot\u00e1rska cesta, Bratislava, Slovensko
        E-mail: [uve\u010f e-mail z\u00e1kaznick\u00e9 podpory]
        Telefon: [uve\u010f telefon, pokud jej pou\u017e\u00edv\u00e1te]<\/li>
      2. Tento reklama\u010dn\u00ed \u0159\u00e1d je z\u00e1vazn\u00fd pro ob\u011b smluvn\u00ed strany \u2013 kupuj\u00edc\u00edho i prod\u00e1vaj\u00edc\u00edho \u2013 a upravuje pr\u00e1va a povinnosti p\u0159i uplatn\u011bn\u00ed reklamace zbo\u017e\u00ed.<\/li><\/ol>
        1. Uplatn\u011bn\u00ed reklamace<\/strong><\/li><\/ol>
          1. Reklamaci lze uplatnit v p\u0159\u00edpad\u011b, \u017ee je zbo\u017e\u00ed vadn\u00e9, po\u0161kozen\u00e9, ne\u00fapln\u00e9, neodpov\u00edd\u00e1 objednan\u00e9mu zbo\u017e\u00ed nebo m\u00e1 jinou vadu br\u00e1n\u00edc\u00ed jeho \u0159\u00e1dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed.<\/li>
          2. Reklamaci lze uplatnit:
            a) p\u00edsemn\u011b na e-mail: info@royalpeptides.eu
            b) po\u0161tou na adresu: Barbarea s.r.o., Drot\u00e1rska cesta, 821 01 Bratislava
            c) osobn\u011b p\u0159i p\u0159evzet\u00ed zbo\u017e\u00ed od dopravce \u2013 v p\u0159\u00edpad\u011b zjevn\u00e9ho po\u0161kozen\u00ed obalu<\/li>
          3. P\u0159i uplatn\u011bn\u00ed reklamace je kupuj\u00edc\u00ed povinen p\u0159edlo\u017eit:
            a) doklad o koupi (fakturu nebo potvrzen\u00ed o platb\u011b)
            b) popis vady zbo\u017e\u00ed
            c) fotodokumentaci vady (je-li to mo\u017en\u00e9)
            d) kontaktn\u00ed \u00fadaje kupuj\u00edc\u00edho<\/li><\/ol>
            1. Lh\u016fta pro uplatn\u011bn\u00ed reklamace<\/strong><\/li><\/ol>
              1. Reklamaci je nutn\u00e9 uplatnit bez zbyte\u010dn\u00e9ho odkladu ode dne, kdy byla zji\u0161t\u011bna skute\u010dnost zakl\u00e1daj\u00edc\u00ed reklamaci.<\/li>
              2. Minim\u00e1ln\u00ed z\u00e1konn\u00e1 lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed \u010din\u00ed 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, nen\u00ed-li u konkr\u00e9tn\u00edho zbo\u017e\u00ed sjedn\u00e1no jinak.<\/li>
              3. Pokud je zbo\u017e\u00ed pou\u017e\u00edv\u00e1no nespr\u00e1vn\u011b, nadm\u011brn\u011b zat\u011b\u017eov\u00e1no nebo bylo neopr\u00e1vn\u011bn\u011b upravov\u00e1no, reklamace nebude uzn\u00e1na jako opr\u00e1vn\u011bn\u00e1.<\/li><\/ol>
                1. Zp\u016fsob vy\u0159\u00edzen\u00ed reklamace<\/strong><\/li><\/ol>
                  1. Prod\u00e1vaj\u00edc\u00ed se zavazuje vy\u0159\u00eddit reklamaci do 30 dn\u016f ode dne p\u0159ijet\u00ed zbo\u017e\u00ed v\u010detn\u011b v\u0161ech pot\u0159ebn\u00fdch doklad\u016f a informac\u00ed.<\/li>
                  2. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee:
                    a) zbo\u017e\u00ed bezplatn\u011b opravit
                    b) vym\u011bnit zbo\u017e\u00ed za nov\u00fd bezvadn\u00fd kus
                    c) pokud oprava ani v\u00fdm\u011bna nen\u00ed mo\u017en\u00e1, vr\u00e1tit kupuj\u00edc\u00edmu plnou cenu zbo\u017e\u00ed<\/li>
                  3. V\u00fdsledek reklamace bude kupuj\u00edc\u00edmu ozn\u00e1men e-mailem nebo telefonicky.<\/li>
                  4. N\u00e1klady spojen\u00e9 s doru\u010den\u00edm reklamovan\u00e9ho zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu hrad\u00ed:
                    a) kupuj\u00edc\u00ed \u2013 pokud se reklamace t\u00fdk\u00e1 zjevn\u00e9ho po\u0161kozen\u00ed vznikl\u00e9ho po p\u0159evzet\u00ed
                    b) prod\u00e1vaj\u00edc\u00ed \u2013 pokud je reklamace uzn\u00e1na jako opr\u00e1vn\u011bn\u00e1<\/li><\/ol>
                    1. Odstoupen\u00ed od smlouvy<\/strong><\/li><\/ol>
                      1. Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn odstoupit od kupn\u00ed smlouvy bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, pokud pr\u00e1vn\u00ed \u00faprava nestanov\u00ed jinak (nap\u0159. zbo\u017e\u00ed nelze vr\u00e1tit z hygienick\u00fdch nebo jin\u00fdch z\u00e1konem stanoven\u00fdch d\u016fvod\u016f).<\/li>
                      2. Ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy mus\u00ed obsahovat:
                        a) n\u00e1zev zbo\u017e\u00ed
                        b) \u010d\u00edslo objedn\u00e1vky
                        c) jm\u00e9no a adresu kupuj\u00edc\u00edho<\/li>
                      3. Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed kupn\u00ed cenu do 14 dn\u016f od doru\u010den\u00ed odstoupen\u00ed od smlouvy.<\/li><\/ol>
                        1. Odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho<\/strong><\/li><\/ol>
                          1. Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm pou\u017e\u00edv\u00e1n\u00edm zbo\u017e\u00ed, mechanick\u00fdm po\u0161kozen\u00edm po odesl\u00e1n\u00ed, p\u0159irozen\u00fdm opot\u0159eben\u00edm nebo n\u00e1sledn\u00fdmi \u00fapravami.<\/li>
                          2. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo odm\u00edtnout reklamace, kter\u00e9 se nevztahuj\u00ed na vady zp\u016fsoben\u00e9 v\u00fdrobcem.<\/li><\/ol>
                            1. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/li><\/ol>
                              1. Tento reklama\u010dn\u00ed \u0159\u00e1d nab\u00fdv\u00e1 \u00fa\u010dinnosti dnem jeho zve\u0159ejn\u011bn\u00ed na webov\u00fdch str\u00e1nk\u00e1ch e-shopu a je kupuj\u00edc\u00edmu p\u0159\u00edstupn\u00fd p\u0159ed uzav\u0159en\u00edm smlouvy.<\/li>
                              2. V p\u0159\u00edpad\u011b zm\u011bn pr\u00e1vn\u00edch p\u0159edpis\u016f si prod\u00e1vaj\u00edc\u00ed vyhrazuje pr\u00e1vo tento reklama\u010dn\u00ed \u0159\u00e1d aktualizovat.<\/li><\/ol>

                                FORMUL\u00c1\u0158 NA ODSTOUPEN\u00cd OD SMLOUVY UZAV\u0158EN\u00c9 NA D\u00c1LKU<\/strong><\/p>

                                A SMLOUVY UZAV\u0158EN\u00c9 MIMO OBCHODN\u00cd PROSTORY OBCHODN\u00cdKA<\/p>

                                (Vypl\u0148te a za\u0161lete tento formul\u00e1\u0159 pouze v p\u0159\u00edpad\u011b, \u017ee si p\u0159ejete odstoupit od smlouvy.)<\/p>

                                Komu:
                                Barbarea s.r.o.
                                Drot\u00e1rska cesta 19B
                                811 02 Bratislava \u2013 Star\u00e9 M\u011bsto
                                I\u010cO: 51474271
                                Zapsan\u00e1 v Obchodn\u00edm rejst\u0159\u00edku M\u011bstsk\u00e9ho soudu Bratislava III, odd\u00edl Sro, vlo\u017eka \u010d. 161486\/B
                                E-mail: info@royalpeptides.eu<\/p>

                                T\u00edmto oznamuji\/oznamujeme*, \u017ee odstupuji\/odstupujeme* od smlouvy o dod\u00e1n\u00ed nebo poskytnut\u00ed tohoto produktu:<\/p>

                                Datum objedn\u00e1n\u00ed \/ datum p\u0159ijet\u00ed: …………..
                                Jm\u00e9no a p\u0159\u00edjmen\u00ed spot\u0159ebitele: …………..
                                Adresa spot\u0159ebitele: …………..<\/p>

                                Podpis spot\u0159ebitele: …………..
                                Datum: …………..<\/p>

                                POU\u010cEN\u00cd O UPLATN\u011aN\u00cd PR\u00c1VA SPOT\u0158EBITELE NA ODSTOUPEN\u00cd OD SMLOUVY<\/strong><\/p>

                                1. Pr\u00e1vo na odstoupen\u00ed od smlouvy<\/strong><\/li><\/ol>

                                  M\u00e1te pr\u00e1vo odstoupit od t\u00e9to smlouvy bez ud\u00e1n\u00ed d\u016fvodu ve lh\u016ft\u011b 14 dn\u016f.<\/p>

                                  Lh\u016fta pro odstoupen\u00ed od smlouvy uplyne po 14 dnech.<\/p>

                                  Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy n\u00e1s informujte o sv\u00e9m rozhodnut\u00ed jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm na e-mail: info@royalpeptides.eu<\/p>

                                  M\u016f\u017eete pou\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy, nen\u00ed to v\u0161ak povinn\u00e9.<\/p>

                                  Lh\u016fta je zachov\u00e1na, pokud ozn\u00e1men\u00ed ode\u0161lete p\u0159ed jej\u00edm uplynut\u00edm.<\/p>

                                  1. D\u016fsledky odstoupen\u00ed od smlouvy<\/strong><\/li><\/ol>

                                    Po odstoupen\u00ed od smlouvy V\u00e1m vr\u00e1t\u00edme v\u0161echny platby, kter\u00e9 jsme od V\u00e1s obdr\u017eeli, v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed zbo\u017e\u00ed (s v\u00fdjimkou dodate\u010dn\u00fdch n\u00e1klad\u016f vznikl\u00fdch volbou jin\u00e9ho ne\u017e nejlevn\u011bj\u0161\u00edho zp\u016fsobu doru\u010den\u00ed).<\/p>

                                    Platby V\u00e1m budou vr\u00e1ceny nejpozd\u011bji do 14 dn\u016f ode dne, kdy n\u00e1m bylo doru\u010deno ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy.<\/p>

                                    Vr\u00e1cen\u00ed prob\u011bhne stejn\u00fdm zp\u016fsobem, jak\u00fd jste pou\u017eili p\u0159i platb\u011b, pokud jste v\u00fdslovn\u011b nesouhlasili s jin\u00fdm zp\u016fsobem, a bez \u00fa\u010dtov\u00e1n\u00ed jak\u00fdchkoli dal\u0161\u00edch poplatk\u016f.<\/p>

                                    \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                    Reklama\u010dn\u00ed \u0159\u00e1d REKLAMA\u010cN\u00cd \u0158\u00c1D \u00davodn\u00ed ustanoven\u00ed Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje postup p\u0159i vy\u0159izov\u00e1n\u00ed reklamac\u00ed zbo\u017e\u00ed zakoupen\u00e9ho prost\u0159ednictv\u00edm e-shopu spole\u010dnosti Barbarea s.r.o., se s\u00eddlem Drot\u00e1rska cesta 1, 821 01 Bratislava, Slovensko, I\u010cO: 36271238, v souladu s platnou legislativou Slovensk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 250\/2007 Z.z. o ochran\u011b spot\u0159ebitele a p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku. Obecn\u00e9 informace Prod\u00e1vaj\u00edc\u00ed:Barbarea […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1490","page","type-page","status-publish","hentry"],"yoast_head":"\nReklama\u010dn\u00ed \u0159\u00e1d - Royal Peptides<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.royalpeptides.eu\/cs\/reklamacni-rad\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklama\u010dn\u00ed \u0159\u00e1d - Royal Peptides\" \/>\n<meta property=\"og:description\" content=\"Reklama\u010dn\u00ed \u0159\u00e1d REKLAMA\u010cN\u00cd \u0158\u00c1D \u00davodn\u00ed ustanoven\u00ed Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje postup p\u0159i vy\u0159izov\u00e1n\u00ed reklamac\u00ed zbo\u017e\u00ed zakoupen\u00e9ho prost\u0159ednictv\u00edm e-shopu spole\u010dnosti Barbarea s.r.o., se s\u00eddlem Drot\u00e1rska cesta 1, 821 01 Bratislava, Slovensko, I\u010cO: 36271238, v souladu s platnou legislativou Slovensk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 250\/2007 Z.z. o ochran\u011b spot\u0159ebitele a p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku. 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