{"id":3379,"date":"2026-02-25T18:47:03","date_gmt":"2026-02-25T17:47:03","guid":{"rendered":"https:\/\/www.royalpeptides.eu\/?page_id=3379"},"modified":"2026-04-16T12:29:30","modified_gmt":"2026-04-16T10:29:30","slug":"termeni-si-conditii-generale","status":"publish","type":"page","link":"https:\/\/www.royalpeptides.eu\/ro\/termeni-si-conditii-generale","title":{"rendered":"Termeni \u0219i condi\u021bii generale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3379\" class=\"elementor elementor-3379 elementor-605\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d872dc7 e-flex e-con-boxed e-con e-parent\" data-id=\"7d872dc7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b841669 e-con-full e-flex e-con e-child\" data-id=\"3b841669\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2698f8f0 elementor-widget elementor-widget-heading\" data-id=\"2698f8f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Termeni \u0219i condi\u021bii generale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b37b6db e-flex e-con-boxed e-con e-parent\" data-id=\"b37b6db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2aecef9 e-con-full e-flex e-con e-child\" data-id=\"2aecef9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57574c0 elementor-widget elementor-widget-text-editor\" data-id=\"57574c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aceste condi\u021bii generale de afaceri (\u201e<strong>Condi\u021bii<\/strong>\u201d) reglementeaz\u0103 drepturile \u0219i obliga\u021biile Dumneavoastr\u0103, \u00een calitate de cump\u0103r\u0103tori, \u0219i ale Noastre, \u00een calitate de v\u00e2nz\u0103tor, respectiv comerciant, \u00een cadrul raporturilor contractuale \u00eencheiate prin comunicare la distan\u021b\u0103, \u00een special prin intermediul E-shopului de pe site-ul web <strong>www.royalpeptides.eu\u00a0<br \/><\/strong><\/p><p>Toate informa\u021biile privind prelucrarea datelor Dumneavoastr\u0103 cu caracter personal sunt incluse \u00een principiile de prelucrare a datelor personale, pe care le g\u0103si\u021bi \u00een sec\u021biunea Protec\u021bia datelor personale de pe site-ul www.royalpeptides.eu<\/p><p>Dup\u0103 cum cu siguran\u021b\u0103 \u0219ti\u021bi, comunic\u0103m \u00een principal la distan\u021b\u0103. De aceea, pentru Contractul nostru se aplic\u0103 faptul c\u0103 sunt utilizate mijloace de comunicare la distan\u021b\u0103, care permit s\u0103 ne \u00een\u021belegem f\u0103r\u0103 prezen\u021ba fizic\u0103 simultan\u0103 a Noastr\u0103 \u0219i a Dumneavoastr\u0103.<\/p><p>Dac\u0103 o anumit\u0103 parte a Condi\u021biilor contravine celor convenite \u00een cadrul procesului de Comand\u0103 pe E-shopul Nostru, va avea prioritate acel acord specific fa\u021b\u0103 de aceste Condi\u021bii.<\/p><p><strong>unele defini\u021bii<\/strong><\/p><p><strong>Executare digital\u0103<\/strong> este tot ceea ce pute\u021bi achizi\u021biona pe E-shop prin \u00eencheierea unui Contract de furnizare de con\u021binut digital \u0219i const\u0103 \u00een date create \u0219i livrate \u00een form\u0103 digital\u0103 sau serviciu digital care v\u0103 permite s\u0103 crea\u021bi, procesa\u021bi sau stoca\u021bi date \u00een form\u0103 digital\u0103.<\/p><p><strong>Pre\u021bul<\/strong> este suma pe care o ve\u021bi pl\u0103ti pentru Bunuri;<\/p><p><strong>Costul de livrare<\/strong> este suma pentru livrarea Bunurilor, inclusiv ambalare \u0219i transport;<\/p><p><strong>Pre\u021bul total<\/strong> este suma dintre Pre\u021b \u0219i Costul de livrare;<\/p><p><strong>TVA<\/strong> este taxa pe valoarea ad\u0103ugat\u0103;<\/p><p><strong>E-shop<\/strong> este magazinul online operat de Noi la <a href=\"https:\/\/www.royalpeptides.eu\/\"><strong>royalpeptides.eu<\/strong><\/a><\/p><p><strong>Factur\u0103<\/strong> este documentul fiscal emis \u00een conformitate cu legea privind taxa pe valoarea ad\u0103ugat\u0103 pentru Pre\u021bul total;<\/p><p><strong>Noi<\/strong> Societatea Barbarea s.r.o., \u00eenregistrat\u0103 \u00een Registrul Comer\u021bului al Tribunalului Municipal Bratislava III, Sec\u021biunea Sro, Insera nr. 161486\/B, e-mail <a href=\"mailto:info@royalpeptides.eu\"><strong>info@royalpeptides.eu<br \/><\/strong><\/a>, denumit\u0103 prin lege v\u00e2nz\u0103tor \u0219i\/sau comerciant; Pentru evitarea oric\u0103ror dubii, nu suntem operatori ai unei pie\u021be online \u0219i deci nu suntem persoane care opereaz\u0103 sau furnizeaz\u0103 Consumatorilor o pia\u021b\u0103 online, nici prin intermediul unei ter\u021be persoane, \u0219i nu ni se aplic\u0103 obliga\u021bii speciale de informare conform \u00a7 16 \u0219i \u00a7 17 din Legea privind protec\u021bia consumatorului.<\/p><p><strong>Comand\u0103<\/strong> este propunerea Dumneavoastr\u0103 irevocabil\u0103 de \u00eencheiere a Contractului de cump\u0103rare a Bunurilor cu Noi;<\/p><p><strong>\u00centreprinz\u0103tor<\/strong> este persoana \u00eenscris\u0103 \u00een Registrul Comer\u021bului, care desf\u0103\u0219oar\u0103 activitate pe baza unei autoriza\u021bii de \u00eentreprinz\u0103tor sau alte forme de activitate economic\u0103;<\/p><p><strong>Consumator<\/strong> este persoana fizic\u0103 ce nu ac\u021bioneaz\u0103 \u00een cadrul activit\u0103\u021bii sale comerciale sau de afaceri;<\/p><p><strong>Contract de v\u00e2nzare cu consumatorul<\/strong> este contractul \u00eencheiat \u00eentre comerciant \u0219i Consumator av\u00e2nd ca obiect bunuri mobile;<\/p><p><strong>Bunuri<\/strong> sunt produsele oferite pe E-shop;<\/p><p><strong>Cont de utilizator<\/strong> este contul creat pe baza datelor Dumneavoastr\u0103, care permite accesul la istoricul comenzilor;<\/p><p><strong>Dumneavoastr\u0103<\/strong> sunte\u021bi persoana care cump\u0103r\u0103 pe E-shop;<\/p><p><strong>Contract<\/strong> este contractul de v\u00e2nzare \u00eencheiat pe baza Comenzii;<\/p><p><strong>Contract la distan\u021b\u0103<\/strong> este contractul \u00eencheiat exclusiv prin mijloace de comunicare la distan\u021b\u0103;<\/p><p><strong>Codul civil<\/strong> este Legea nr. 40\/1964 Zb.;<\/p><p><strong>Legea privind protec\u021bia consumatorului<\/strong> este Legea nr. 108\/2024 Z. z.<\/p><p><strong>Dispozi\u021bii generale \u0219i informare<\/strong><\/p><p>Achizi\u021bia Bunurilor este posibil\u0103 doar prin E-shop.<\/p><p>La plasarea comenzii sunte\u021bi obligat s\u0103 furniza\u021bi date corecte, complete \u0219i adev\u0103rate.<\/p><p><strong>\u00cencheierea contractului<\/strong><\/p><p>Contractul poate fi \u00eencheiat doar \u00een limba slovac\u0103.<\/p><p>Contractul este \u00eencheiat la distan\u021b\u0103 prin E-shop, costurile mijloacelor de comunicare sunt suportate de Dumneavoastr\u0103.<\/p><p>Pentru \u00eencheierea Contractului este necesar\u0103 crearea unei Comenzi.<\/p><p>\u00cen Comand\u0103 trebuie incluse urm\u0103toarele date:<\/p><p>informa\u021bii despre Bunuri (selectate \u00een co\u0219),<br \/>informa\u021bii despre Pre\u021b, Cost de livrare \u0219i modalitate de plat\u0103,<br \/>datele Dumneavoastr\u0103 de identificare (nume, adres\u0103, e-mail, telefon),<br \/>informa\u021bii privind livrarea recurent\u0103, dac\u0103 este cazul.<\/p><p>\u00cen timpul complet\u0103rii Comenzii pute\u021bi modifica datele.<\/p><p>Prin ap\u0103sarea butonului \u201eComand\u0103 cu obliga\u021bie de plat\u0103\u201d trimite\u021bi Comanda.<\/p><p>\u00cenainte de trimitere trebuie s\u0103 confirma\u021bi acceptarea Termenilor.<\/p><p>Dup\u0103 trimitere, ve\u021bi primi confirmarea Comenzii pe e-mail.<\/p><p>Pot exista situa\u021bii \u00een care nu vom putea confirma Comanda. Acestea includ \u00een special cazurile \u00een care Bunurile nu sunt disponibile sau dac\u0103 a\u021bi comandat un num\u0103r mai mare de produse dec\u00e2t este permis. \u00centr-un astfel de caz v\u0103 vom contacta \u0219i v\u0103 vom propune \u00eencheierea Contractului \u00een form\u0103 modificat\u0103. Contractul se consider\u0103 \u00eencheiat \u00een momentul \u00een care accepta\u021bi propunerea Noastr\u0103.<\/p><p>\u00cen cazul unei erori evidente de pre\u021b, \u00een special cauzate de o eroare tehnic\u0103, nu suntem obliga\u021bi s\u0103 livr\u0103m Bunurile la acel pre\u021b. \u00cen acest caz v\u0103 vom contacta f\u0103r\u0103 \u00eent\u00e2rziere \u0219i vom avea dreptul s\u0103 ne retragem din Contract, oferindu-v\u0103 o nou\u0103 propunere. Contractul se consider\u0103 \u00eencheiat dup\u0103 acceptarea acestei noi propuneri de c\u0103tre Dumneavoastr\u0103.<\/p><p>\u00cen cazul \u00eencheierii Contractului, ave\u021bi obliga\u021bia de a pl\u0103ti Pre\u021bul total.<\/p><p>Dac\u0103 ave\u021bi un Cont de utilizator, pute\u021bi plasa Comanda prin acesta. \u00cen acest caz trebuie s\u0103 verifica\u021bi corectitudinea datelor precompletate.<\/p><p>Uneori putem oferi reduceri. Pentru aplicarea reducerii trebuie introdus codul \u00een c\u00e2mpul corespunz\u0103tor.<\/p><p><strong>Cont de utilizator<\/strong><\/p><p>Pe baza \u00eenregistr\u0103rii pute\u021bi accesa Contul de utilizator.<\/p><p>La \u00eenregistrare trebuie s\u0103 introduce\u021bi date corecte \u0219i s\u0103 le actualiza\u021bi dac\u0103 se modific\u0103.<\/p><p>Accesul este protejat prin nume de utilizator \u0219i parol\u0103. Ave\u021bi obliga\u021bia de a p\u0103stra aceste date confiden\u021biale.<\/p><p>Contul este personal \u0219i nu poate fi folosit de ter\u021bi.<\/p><p>Putem \u0219terge contul dac\u0103 nu este utilizat mai mult de <strong>5 ani<\/strong> sau \u00een caz de \u00eenc\u0103lcare a obliga\u021biilor.<\/p><p>Contul poate fi temporar indisponibil din motive de \u00eentre\u021binere.<\/p><p><strong>Condi\u021bii de plat\u0103<\/strong><\/p><p>Pre\u021bul este afi\u0219at \u00een E-shop, \u00een Comand\u0103 \u0219i \u00een Contract. \u00cen caz de diferen\u021b\u0103, se aplic\u0103 pre\u021bul din Comand\u0103.<\/p><p>Pre\u021bul include TVA \u0219i toate taxele.<\/p><p>Plata se face dup\u0103 \u00eencheierea Contractului, \u00eenainte de livrare.<\/p><p>Metode de plat\u0103:<\/p><p>card bancar<br \/>plat\u0103 online prin <strong>24pay.sk<\/strong><\/p><p>\u00cen cazul pl\u0103\u021bii online, suma este exigibil\u0103 imediat.<\/p><p>Factura este emis\u0103 electronic \u0219i trimis\u0103 pe e-mail sau disponibil\u0103 \u00een Contul de utilizator.<\/p><p>Dreptul de proprietate asupra Bunurilor se transfer\u0103 dup\u0103 plata integral\u0103 \u0219i livrare.<\/p><p><strong>Livrarea bunurilor<\/strong><\/p><p>Livrarea se face prin:<\/p><p>ridicare personal\u0103 la punctele Packeta<br \/>curier la adres\u0103<br \/>serviciul Packeta<\/p><p>Livrarea este posibil\u0103 doar \u00een UE + Regatul Unit.<\/p><p>Termenul de livrare este de maximum 30 de zile, dac\u0103 nu se stabile\u0219te altfel.<\/p><p>Bunurile sunt considerate livrate la momentul prelu\u0103rii de c\u0103tre Dumneavoastr\u0103 sau de c\u0103tre persoana desemnat\u0103.<\/p><p>Dac\u0103 bunurile necesit\u0103 instalare, livrarea este considerat\u0103 finalizat\u0103 la momentul instal\u0103rii.<\/p><p>Riscul de pierdere sau deteriorare se transfer\u0103 la momentul livr\u0103rii.<\/p><p><strong>R\u0103spunderea pentru defecte<\/strong><\/p><p>\u00cen cazul \u00een care sunte\u021bi \u00centreprinz\u0103tor, ne angaj\u0103m s\u0103 livr\u0103m Bunurile \u00een calitatea, cantitatea \u0219i f\u0103r\u0103 defecte convenite.<\/p><p>\u00cen cazul \u00een care sunte\u021bi Consumator, ne angaj\u0103m s\u0103 livr\u0103m Bunurile \u00een conformitate cu cerin\u021bele generale prev\u0103zute de lege \u0219i cu propriet\u0103\u021bile declarate pe E-shop, f\u0103r\u0103 defecte.<\/p><p>Bunurile sunt considerate conforme dac\u0103:<\/p><p>sunt adecvate scopului obi\u0219nuit,<br \/>corespund descrierii \u0219i mostrei,<br \/>sunt livrate cu accesorii \u0219i instruc\u021biuni,<br \/>corespund caracteristicilor obi\u0219nuite de calitate, func\u021bionalitate \u0219i siguran\u021b\u0103.<\/p><p>Pentru \u00centreprinz\u0103tori nu r\u0103spundem pentru defecte \u00een anumite cazuri prev\u0103zute \u00een termeni.<\/p><p>Pentru Consumatori nu r\u0103spundem dac\u0103:<\/p><p>defectul nu a fost reclamat la timp,<br \/>a\u021bi fost informat despre neconformitate \u0219i a\u021bi acceptat-o,<br \/>este vorba despre instalare incorect\u0103 a actualiz\u0103rilor.<\/p><p>Garan\u021bia este de <strong>24 luni<\/strong>.<\/p><p><strong>Condi\u021bii de reclamare (\u00centreprinz\u0103tori)<\/strong><\/p><p>Defectele trebuie raportate f\u0103r\u0103 \u00eent\u00e2rziere, cel t\u00e2rziu \u00een 3 zile de la primire.<\/p><p>Defectele ascunse trebuie raportate imediat dup\u0103 descoperire.<\/p><p>Dac\u0103 ambalajul este deteriorat, trebuie s\u0103 ne informa\u021bi imediat.<\/p><p>Reclama\u021biile \u00eent\u00e2rziate nu vor fi luate \u00een considerare.<\/p><p><strong>Condi\u021bii de reclamare (Consumatori)<\/strong><\/p><p>Reclama\u021biile pot fi depuse \u00een termen de 2 luni de la descoperirea defectului, cel t\u00e2rziu \u00een 24 luni de la livrare.<\/p><p>\u00cen cazul produselor digitale, r\u0103spunderea dureaz\u0103 cel pu\u021bin 2 ani.<\/p><p>Dac\u0103 ambalajul este deteriorat, se recomand\u0103 verificarea coletului la livrare.<\/p><p>Reclama\u021biile tardive pot fi respinse.<\/p><p><strong>Depunerea reclama\u021biei<\/strong><\/p><p>Reclama\u021biile pot fi depuse prin e-mail sau scrisoare la adresa Noastr\u0103.<\/p><p>Trebuie s\u0103 include\u021bi:<\/p><p>descrierea defectului<br \/>datele de identificare<br \/>dovada achizi\u021biei<\/p><p>Data depunerii este data livr\u0103rii produsului reclamat.<\/p><p>Dac\u0103 reclama\u021bia este incomplet\u0103, v\u0103 vom solicita completarea acesteia.<\/p><p><strong>Solu\u021bionarea reclama\u021biei<\/strong><\/p><p>Defectul va fi eliminat \u00een termen de maximum 30 de zile.<\/p><p>Putem repara sau \u00eenlocui produsul.<\/p><p>Dac\u0103 repararea nu este posibil\u0103, ave\u021bi dreptul la reducere de pre\u021b sau retragere din contract.<\/p><p>Costurile sunt suportate de Noi.<\/p><p><strong>Retragerea din contract<\/strong><\/p><p>Retragerea din Contract, adic\u0103 \u00eencetarea raportului contractual dintre Noi \u0219i Dumneavoastr\u0103 de la \u00eenceput, poate avea loc din motivele \u0219i \u00een modul prev\u0103zut \u00een ace\u0219ti Termeni sau \u00een alte dispozi\u021bii ale acestora.<\/p><p>Dac\u0103 sunte\u021bi Consumator, ave\u021bi dreptul, conform legii, s\u0103 v\u0103 retrage\u021bi din Contract \u00een termen de 14 zile f\u0103r\u0103 a indica un motiv.<\/p><p>Termenul \u00eencepe s\u0103 curg\u0103 de la data primirii Bunurilor, respectiv de la data \u00eencheierii Contractului privind servicii sau con\u021binut digital.<\/p><p>V\u0103 pute\u021bi retrage prin orice mijloc demonstrabil, \u00een special e-mail sau scrisoare.<\/p><p>Pute\u021bi utiliza \u0219i formularul standard de retragere.<\/p><p>Dac\u0103 Contractul are mai multe Bunuri, v\u0103 pute\u021bi retrage doar par\u021bial.<\/p><p>\u00cen anumite cazuri, dreptul de retragere nu se aplic\u0103, de exemplu:<\/p><p>servicii complet prestate cu acordul consumatorului,<br \/>bunuri realizate la comand\u0103,<br \/>bunuri sigilate desigilate din motive de igien\u0103,<br \/>con\u021binut digital livrat cu acordul prealabil al consumatorului.<\/p><p>\u00cen caz de retragere, v\u0103 vom rambursa toate pl\u0103\u021bile \u00een termen de 14 zile.<\/p><p>Rambursarea se face prin acela\u0219i mijloc de plat\u0103, dac\u0103 nu se convine altfel.<\/p><p>Putem am\u00e2na rambursarea p\u00e2n\u0103 la primirea Bunurilor \u00eenapoi.<\/p><p>Costul return\u0103rii este suportat de Dumneavoastr\u0103.<\/p><p>Bunurile trebuie returnate f\u0103r\u0103 deterior\u0103ri.<\/p><p>\u00cen cazul deterior\u0103rii Bunurilor, sunte\u021bi responsabil pentru diminuarea valorii acestora.<\/p><p>Noi putem \u00eenceta Contractul \u00een caz de:<\/p><p>lips\u0103 de stoc,<br \/>imposibilitate de livrare,<br \/>for\u021b\u0103 major\u0103.<\/p><p>\u00cen aceste cazuri v\u0103 vom rambursa sumele \u00een termen de 14 zile.<\/p><p><strong>Pl\u00e2ngeri \u0219i reclama\u021bii<\/strong><\/p><p>Pute\u021bi trimite reclama\u021bii la e-mail: <strong>info@royalpeptides.eu<br \/><\/strong><\/p><p>Ve\u021bi primi r\u0103spuns prin e-mail.<\/p><p>Supravegherea este realizat\u0103 de Inspec\u021bia Comercial\u0103 Slovac\u0103 (SOI).<\/p><p><strong>Solu\u021bionarea alternativ\u0103 a litigiilor<\/strong><\/p><p>Dac\u0103 nu sunte\u021bi mul\u021bumit de solu\u021bionarea reclama\u021biei, ave\u021bi dreptul la solu\u021bionare alternativ\u0103 a litigiilor.<\/p><p>Pute\u021bi depune cerere conform legii relevante.<\/p><p>De asemenea, pute\u021bi utiliza platforma UE de solu\u021bionare online a litigiilor.<\/p><p><strong>Dispozi\u021bii finale<\/strong><\/p><p>Comunicarea se realizeaz\u0103 prin e-mail.<\/p><p>Contractul poate fi modificat doar prin acord scris.<\/p><p>Noi putem modifica ace\u0219ti Termeni, dar modificarea nu afecteaz\u0103 contractele deja \u00eencheiate.<\/p><p>\u00cen caz de for\u021b\u0103 major\u0103 nu r\u0103spundem pentru daune.<\/p><p><strong>Anexe<\/strong><\/p><p>Anexa 1 \u2013 formular reclama\u021bie<br \/>Anexa 2 \u2013 formular retragere din contract<\/p><p><strong>Valabilitate:<\/strong> 02.2026<\/p><p><strong>Anexa nr. 1 &#8211; Formular de reclama\u021bie<\/strong><\/p><p><strong>Destinatar:<\/strong><\/p><p><strong>Depunerea reclama\u021biei<\/strong><\/p><table width=\"612\"><tbody><tr><td colspan=\"2\" width=\"612\">Se completeaz\u0103 de c\u0103tre Consumator<\/td><\/tr><tr><td width=\"226\">Nume \u0219i prenume:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Adresa de domiciliu:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td colspan=\"2\" width=\"612\">Se completeaz\u0103 de c\u0103tre \u00centreprinz\u0103tor \u2013 persoan\u0103 fizic\u0103<\/td><\/tr><tr><td width=\"226\">Denumire comercial\u0103:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Adresa sediului:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">ID \/ \u00eenregistrare:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td colspan=\"2\" width=\"612\">Se completeaz\u0103 de c\u0103tre \u00centreprinz\u0103tor \u2013 persoan\u0103 juridic\u0103<\/td><\/tr><tr><td width=\"226\">Denumire comercial\u0103:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Sediul social:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">ID \/ num\u0103r de \u00eenregistrare:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Nume persoan\u0103 care ac\u021bioneaz\u0103 \u00een numele companiei:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Adres\u0103 e-mail:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Num\u0103r comand\u0103 \u0219i factur\u0103:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Data comenzii:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Data primirii bunurilor:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Produs reclamat:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Descrierea defectului:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Solicit rezolvarea reclama\u021biei prin:<\/td><td width=\"386\">\u00a0<\/td><\/tr><tr><td width=\"226\">Returnare bani \u00een cont (IBAN)\/alt mod:<\/td><td width=\"386\">\u00a0<\/td><\/tr><\/tbody><\/table><p>Anexe:<\/p><p>Data:<\/p><p>Semn\u0103tura:<\/p><p><strong>Anexa nr. 2 &#8211; Formular de retragere din contract<\/strong><\/p><p><strong>FORMULAR DE RETRAGERE DIN CONTRACTUL \u00ceNCHEIAT LA DISTAN\u021a\u0102 \u0218I CONTRACTUL \u00ceNCHEIAT \u00ceN AFARA SPA\u021aIILOR COMERCIALE<\/strong><\/p><p>(Completa\u021bi \u0219i trimite\u021bi acest formular doar dac\u0103 dori\u021bi s\u0103 v\u0103 retrage\u021bi din contract)<\/p><p>\u2013 C\u0103tre: Barbarea s.r.o., Drot\u00e1rska cesta 19B, 811 02 Bratislava \u2013 Star\u00e9 Mesto, ID: 51474271<\/p><p>Email: <a href=\"mailto:info@royalpeptides.eu\">info@royalpeptides.eu<br \/><\/a><\/p><p>\u2013 Prin prezenta notific c\u0103 m\u0103 retrag din contractul de v\u00e2nzare pentru urm\u0103torul produs:<\/p><p>\u2013 Data comenzii \/ primirii: &#8230;&#8230;&#8230;&#8230;..<\/p><p>\u2013 Nume \u0219i prenume consumator: &#8230;&#8230;&#8230;&#8230;..<\/p><p>\u2013 Adres\u0103 consumator: &#8230;&#8230;&#8230;&#8230;..<\/p><p>\u2013 Semn\u0103tura consumator: &#8230;&#8230;&#8230;&#8230;..<\/p><p>\u2013 Data: &#8230;&#8230;&#8230;&#8230;..<\/p><p><strong>Dreptul de retragere<\/strong><\/p><p>Ave\u021bi dreptul de a v\u0103 retrage din acest contract \u00een termen de 14 zile f\u0103r\u0103 a indica un motiv.<\/p><p>Termenul expir\u0103 dup\u0103 14 zile.<\/p><p>Pentru exercitarea dreptului, ne pute\u021bi informa la e-mail: <a href=\"mailto:info@royalpeptides.eu\">info@royalpeptides.eu<br \/><\/a><\/p><p>Pute\u021bi utiliza formularul ata\u0219at, dar nu este obligatoriu.<\/p><p>Termenul este respectat dac\u0103 trimite\u021bi notificarea \u00eenainte de expirare.<\/p><p><strong>Efectele retragerii<\/strong><\/p><p>V\u0103 vom rambursa toate pl\u0103\u021bile primite, inclusiv costurile de livrare (cu excep\u021bia costurilor suplimentare pentru alt tip de livrare).<\/p><p>Rambursarea se face \u00een maximum 14 zile de la notificare.<\/p><p>Plata va fi returnat\u0103 prin acela\u0219i mijloc de plat\u0103.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i condi\u021bii generale Aceste condi\u021bii generale de afaceri (\u201eCondi\u021bii\u201d) reglementeaz\u0103 drepturile \u0219i obliga\u021biile Dumneavoastr\u0103, \u00een calitate de cump\u0103r\u0103tori, \u0219i ale Noastre, \u00een calitate de v\u00e2nz\u0103tor, respectiv comerciant, \u00een cadrul raporturilor contractuale \u00eencheiate prin comunicare la distan\u021b\u0103, \u00een special prin intermediul E-shopului de pe site-ul web www.royalpeptides.eu\u00a0 Toate informa\u021biile privind prelucrarea datelor Dumneavoastr\u0103 cu caracter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3379","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termeni \u0219i condi\u021bii generale - Royal Peptides<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.royalpeptides.eu\/ro\/termeni-si-conditii-generale\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i condi\u021bii generale - Royal Peptides\" \/>\n<meta property=\"og:description\" content=\"Termeni \u0219i condi\u021bii generale Aceste condi\u021bii 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